Privacy Policy
OVERVIEW
Sarah Emily Handmade recognises the importance of our customers’ privacy. This Privacy Policy describes how your information is collected, and our dissemination practices for our website.
We believe in protecting the privacy of our customers. This privacy policy will describe the information that we may collect about you, how we may use that information, how we protect it and disclose it and the choices you have regarding your information.
By visiting Sarah Emily Handmade, you are consenting to this privacy policy. If you have visited the Site previously, then please review the privacy policy again to be sure you are familiar with the present terms.
SECTION 1 – NON-PERSONAL INFORMATION WE COLLECT
When you visit www.sarahemilyhandmade.co.uk, we automatically collect certain information about your device, including information about your web browser and IP address, which is the number automatically assigned to your computer whenever you access the internet. This does not identify your name, address or any other personal information. We use your IP address to help diagnose problems with our server and to administer our Site.
We also collect non-personally identifiable information through the use of cookies. A cookie is an alphanumeric file that a web site puts on your hard drive so that it can remember something about you while you are using the site or when you return to the site. Cookies make it easier for you to use our site. We use cookies in order to retain the contents in your shopping cart while you are checking out other areas on our site. When you are done, the products in your cart are still there for you to buy. We also use cookies to collect information about the individual website pages or products that you view, what websites or search terms referred you to our Site and information on how you interact with the Site.
This data helps us improve the appearance and usability of the Site. These cookies do not collect personally identifiable information, nor do we combine information collected through these cookies with other personally identifiable information about you.
SECTION 2 – PERSONAL INFORMATION WE COLLECT
We ask for your email address when you sign up to subscribe to receive emails from us. When you make a purchase on our Site we collect certain information from you, including your name, delivery address, billing address, payment information, email address and phone number. We may also obtain information about your usage of our Site to help us develop and improve it further.
SECTION 3 – USES OF YOUR INFORMATION
The financial information that is collected is used to bill you for products that you purchase on the Site. Contact information from the order form is used to send your orders and provide you with invoices and/or order confirmations. We use your delivery address to ship your products to you. We use your billing address, if different from your delivery address, to verify your billing information.
With your permission, we may send you emails about our store, new products and other updates. If you do not wish to continue receiving emails from us then please unsubscribe following the links at the bottom of our emails.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
For your insight, you may also want to read Shopify’s Terms of Service (http://www.shopify.com/legal/terms) or Privacy Policy (http://www.shopify.com/legal/privacy)
SECTION 5 – PAYMENTS
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit/debit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is compete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit/debit card information by our Site and its service providers.
SECTION 6 – THIRD-PARTY SERVICES
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
SECTION 7 – LINKS
When you click the links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 8 - DISCLOSURE
We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights, or if you violate our Terms of Service.
SECTION 9 - SECURITY
We are committed to protecting the personal information we collect, and we want you to feel confident about using our Site to make purchases. While no web site can guarantee security, we have implemented appropriate physical, electronic and managerial security procedures to help protect the personal information that you provide to us.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 10 – AGE OF CONSENT
By using this Site, you represent that you are at least the age of majority in your state/province of residence, or that you are the age of majority in your state/province of residence and you have given us your consent to allow any of your minor dependants to use this Site.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
Sarah Emily Handmade reserves the right to update this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, then you will be notified here.
SECTION 12 – CONTACT US
If you have any questions or concerns about the privacy or security of your information, you may contact us using the contact form on our Site or emailing crafts@sarahemilyhandmade.co.uk